Cancellation Policy

In the event of cancellation of the performance, the Cirque undertakes to inform the spectators one hour before the performance via the email used for the reservation;

The Cirque undertakes to either:

  • Transfer your purchase to another representation of your choice in the same year;
  • To refund your transaction

When purchasing the tickets, the conditions are as follows:

  • Please note that no modification, no refund will be made,
  • The service fees are non-refundable,
  • The electronic ticket can only be used once,
  • Copying, reproduction or resale of tickets is prohibited,
  • The ticket holder must comply to the rules of the venues of the event,
  • It is forbidden to bring alcoholic beverages,
  • An ID may be required at the entrance of the event to validate if you meet the admission criteria of the ticket.

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